A mini app is a web app that opens inside Telegram. Your staff tap a button in a chat they already have open, and they are in. Nothing to install, no app store review, no password to reset, and the user's identity comes from the platform rather than a login form you have to secure yourself.
In productionTelegram Mini App
Riel POS
A full point-of-sale system that lives inside Telegram. No terminal to buy, no tablet to replace, no per-seat licence.
Bars, cafés and taprooms with a handful of staff
Market stalls and pop-ups where hardware would not survive
Anyone paying a monthly per-till licence they resent
Not packaged as products, but in production and available as a starting point if one of them describes your problem.
Order intake and invoicing
Customers message an order in plain language. It is parsed against the live catalogue, matched to a customer record, filed, and confirmed. A real PDF invoice is generated and delivered to their chat. Open orders are chased with a 9am digest.
Customer service bot
A Telegram front desk that has been answering for the Automaton Labs shop since August 2025 — catalogue, orders and profile, with admin actions behind an authenticated boundary.
Staff operations
Opening and closing checklists signed off from a mini app, shift reminders to the staff group, flagged issues escalated, and a Monday digest of the week's sign-offs.
Environmental monitoring
Continuous temperature and humidity logging with threshold alarms that escalate to a person. Built for cold rooms and fermentation, where a four-hour excursion is a write-off.
Common questions
Before you get in touch
Why Telegram instead of a normal app?
Because your staff already have it installed and already know how to use it. There is no app store review, no install friction, no separate password to forget, and identity comes free with the platform. For a five-person team, a Telegram mini app is live in the time it takes to explain what an MDM enrolment is.
What happens if Telegram is down?
Sales data lives in Postgres on your server, not in Telegram. An outage stops new orders being entered from the app, exactly as a broken till would, but nothing is lost and nothing needs reconciling afterwards.
Do I own the system?
Yes. It runs on your infrastructure, against your database, with your credentials, and you get the documentation. There is no per-seat licence and no lock-in beyond the fact that someone has to maintain it.
Can you take over something already half-built?
Often, yes — that is a good deal of the work. Send the workflows or the repository and expect an honest answer about whether repairing it is cheaper than replacing it.
Where do you work?
Remote for software; on-site in Phnom Penh for hardware, panel and installation work. Environmental monitoring is remote by design once installed.
Tell us what keeps going wrong
A conversation costs nothing and often ends with us saying automation is not worth it for a given job. That is a useful answer too.